GOOD TO KNOW
frequently asked questions
I'M NOT FLEXIBLE. CAN I STILL DO YOGA?
Yes, of course! We practise yoga to BECOME bendy and flexible in body and mind. Even the greatest yogis have once started from scratch!
New students of normal health can usually attend all classes from the timetable. Just let your teacher know that you are a new student. Our teachers will guide you safely through your class, adjust your posture and give advise whenever needed.
If you have any health issues that may have an impact on your practise, please double-check with your doctor and contact us before attending a class. Together we can find the best possible class for you to start with. During the session your teacher will always keep an eye on you to make sure that you practise safely, and show modifications when needed. Please respect the teacher's advice, even if you feel like you could go deeper into the pose!
From time to time we offer beginners courses or workshops that allow you to learn more details about a particular style. Check the website & facebook frequently for upcoming courses or contact us.
WHICH CLASS IS BEST FOR ME?
At Inner Smile we offer different yoga styles & class types plus specialized classes for mums-to-be and new mums. This can be confusing! Please read the "class descriptions" as a first step to get a rough idea what's on offer. For more info please feel free to contact us. We are happy to explain the differences in detail and find the best possible class for you.
New customers have the opportunity to buy a 2-week trial (14 calendar days unlimited yoga). Within this time you can try out all open classes from the timetable to find out what style and class time suits you best. For more pricing options click HERE.
WHAT TO BRING
As mats and props are provided you only need to bring yourself and maybe a bottle of water for refreshment. Please wear comfortable clothing that allows you to move freely. Several layers work best as you will warm up during the session but might feel cold in the beginning or during the relaxation at the end.
If you have a voucher, please bring a print-out or provide it on your smartphone/tablet.
ARRIVING AT THE STUDIO
Please arrive approx. 10 minutes before the start of the class for registration, especially if you are a new customer, and keep vouchers handy. This gives us time to have a chat with you about your health status. The time before the class is great for you to settle and arrive not only physically, but also mentally.
If you are late, please sneak in & wait at the side of the room until the tune-in is finished before unfolding your yoga mat. Avoid any noise so that your fellow students are not disturbed in their starting meditation. Your registration will then be done after the class.
Please keep your voice at a moderate level. Switch off your mobile phones and other devices that may interrupt the session. You are more than welcome to stay a little longer after the class for asking questions or having a chat, but we would appreciate if you could reduce conversations to a minimum during the sessions.
When entering the room please take your shoes off and store your belongings at the back or along the sides of the room so that the main space stays clear. Please be aware that we cannot take responsibility of your items.
If you need to leave early, please inform your teacher before the start of the session when exactly you need to go, and make sure that you leave quietly before the relaxation starts. If you use a studio mat, just leave it rolled out on the floor, we'll put it away for you.
However, please keep in mind that when you leave early you will miss an important part of the class which will affect your yoga experience. We highly recommend to stay until the end, and also to allow yourself a few minutes after the class to "get back into the real world".
WHAT TO EAT & DRINK BEFORE A CLASS
Ideally, you do not eat 2-3 hours prior to the class. However, you can have a light meal until approx. 1-1.5 hours before or a light snack just before the class if you need. Be aware that we may practise upside-down and prone poses (= lying on the tummy) or powerful breathing techniques that involve squeezing the tummy.
Hydration is important, so please drink enough during the day. You may bring a bottle of water for refreshment in between.
Alcohol and drugs do not go well together with yoga as they affect your sensory system negatively. Of course, you are allowed to take your medications before or even during the class if needed.
If you suffer from an acute health issue the requires strong medications over a limited period of time you better wait until you can reduce the dosage or are completely free of them. Otherwise you may experience unexpected side effects that leave you with an unpleasant yoga experience.
SUSPENSION & EXTENSION OF PASSES AND MEMBERSHIPS
All membership contracts are on autopay and renew automatically. Cancellation needs to be done in writing (email is fine), latest 7 days before the end of the current membership period.
In general, we allow a suspension period of up to one month in total for passes and memberships per calendar year without proof of reason. Please inform us in time as suspensions are not possible retroactively. Once your pass is expired, we cannot extend your pass. Unused sessions expire with the end of the validity period of your pass (which is usually 4 months for a 5-session pass and 6 months for a 10-session pass).
Passes & memberships can't be transferred to another person.
If you have any further questions regarding your pass, or membership please contact us.